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   Leather Mate by URAD - FAQs   LEATHER MATE

Disclaimer

Thursday, August 16, 2001
(Revised Dec 10, 2010)

SITUATION:

In 2001 and now again in Dec 2010, we received several complaints about Leather Mate's «new jar design» or «new formula» and about the quality of the product itself. Most customers were asking if URAD had changed the product recipe.
The product looks more like a white paste, smells like regular shoe polish and produces limited results compared to the original Leather Mate (made by Urad).

FACTS:

We went out and bought a jar of «new» Leather Mate. We can confirm that if the jar does not mention that it's manufactured by URAD in Italy, it's not the same product that you were buying before. And NO, URAD has not changed its recipe.
If it's written «by URAD» on the jar it's the original product. If it's not, it's simply not made by URAD ! It's a sad copy!


In our 2001 investigation we were told by Leather Mate's distributors, as well as their sales people, that it was the original Leather Mate (made by URAD) but was now imported in barrels and was simply shaken too much before bottling... NOT TRUE!
The truth is that if URAD is shaken, it will simply become liquid for 10 minutes and return to a paste! The only time the real URAD remains liquid is if it freezes; it stays in a more liquid form but the smell is not altered nor is the quality of the results after application!

In our 2010 investigation, the information we found on their web sites and on their brochures "implied" that Leather Mate was now "all natural", and was the same as URAD only now it was produced in the USA. (While on the jar it says it is "Made in Canada"...)
The bottom line is : It's not the same!

URAD still is and has always been all natural, biodegradable and non toxic.

CONCLUSIONS:

This 2001 situation repeated again in 2010 with the introduction of the Leather Mate NEW FORMULA.  Since this is not the first time we are being "imitated", to protect our customers we have outlined the same advice given in August 2001 :
  1. If you want the Original Leather Mate that was made by Urad, make sure it's written "Made by URAD" right on the jar.
  2. Ask the people who sold you "Leather Mate finishing polish" for the original "Leather Mate made by URAD".
  3. If you can't get it from them, just buy URAD from one of the official distributors listed here or order online.
  4. Please document and report to us any misuse of URAD brand name.

Thank you!

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